Privacy Policy
Last updated: March 2026
1. Information We Collect
At KidsAlert, your privacy and the security of missing children are our highest priorities. When you use our platform, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and location details provided during account registration or profile updates.
- Sighting Information: Details you provide when reporting a sighting, including location data, descriptions, and optional media (photos/videos).
- Usage Data: Information about how you interact with our platform, including device type, IP address, browser type, and log data.
2. How We Use Your Information
The information we collect is strictly used to facilitate the primary mission of finding missing children and improving the service:
- To send localized, timely alerts about missing children in your area.
- To verify and process sighting reports before forwarding them to relevant authorities.
- To manage your account and provide user support.
- To analyze platform performance and improve the effectiveness of our alert systems.
3. Information Sharing and Disclosure
Due to the nature of our service, certain information must be shared to aid emergency efforts. However, we do not sell your personal data to third parties. We may share information under the following circumstances:
- With Law Enforcement: Sighting reports, location data, and relevant user contact information are shared with official law enforcement agencies and verified search organizations immediately.
- Public Broadcasts: If you choose to submit information publicly or share alerts on social media, that data leaves our controlled environment.
- Service Providers: We may use third-party vendors (like hosting or communication services) who are bound by confidentiality agreements to help operate our platform.
- Legal Requirements: If required by law, court order, or subpoena, we may disclose relevant personal information.
4. Data Security
We implement robust technical and organizational measures to protect your data against unauthorized access, loss, or alteration. All sensitive information and sighting reports are encrypted in transit and at rest.
5. Your Rights and Choices
You have the right to access, correct, or delete your personal information. You can manage your notification preferences and location sharing permissions directly from your account settings. Contact us if you need assistance permanently deleting your account data.
6. Contact Us
If you have any questions about this Privacy Policy or our data practices, please reach out to our privacy officer at privacy@kidsalert.co.zw.